Hestia answers every call, takes every booking, and handles every request — 24/7, in 40+ languages, with the warmth of a five-star front desk. Your team can finally breathe. Your guests are always taken care of.
Hestia listens to your guests, understands their requests, and handles them naturally.
Hestia was built so callers don't realize they're talking to an AI.
Checks availability in your PMS, proposes the best room, takes the booking, and sends a secure payment link. As simple as an in-person check-in.
Hestia detects the caller's country code and speaks their language right away. A +34 calling? She replies in Spanish. A +49? In German.
Spa bookings, partner restaurants, 6 AM wake-up calls, airport taxis. Hestia knows your property, your suppliers, and your internal procedures.
Hestia naturally suggests the superior room, the late check-out, the in-room breakfast. No pressure, at the right moment, woven into the conversation.
Every call, every transcript, every booking. Filter, search, review. Your team knows each morning what Hestia handled overnight.
Industry average: 34% of hotel calls go unanswered outside business hours. Each missed call is a missed booking. Move the sliders to see what Hestia would recover for your hotel in a year.
Récupérez ces revenus dès le mois prochain.
Demander une démo →A real shift, told in calls. From the morning rush to the small hours of the night, Hestia keeps the lobby phone alive, in any language, without ever putting a guest on hold.
8:42 AM, everyone's leaving at once. While your team handles the front desk, Hestia picks up the calls coming in one after another: a taxi, a breakfast box to go, a question about the spa. Nobody waits.
✓5 calls · 4 minutesAn Italian guest calls to book brunch for 4 at 11:30 AM. Hestia switches to Italian instantly, confirms the table, and sends the booking details by SMS.
✓Restaurant booked · ITHestia detects irritation in the caller's voice, softens her tone, apologizes properly, dispatches night maintenance, and transfers the call to your duty manager with all the context already gathered.
✓Escalated · Tone-awareThe guest in Suite 207 wants a 2 PM check-out tomorrow and a couples massage at 4 PM. Hestia checks availability in both systems, confirms, and adds the late-checkout fee to the folio.
✓Concierge handled"Hi, we just landed at Charles de Gaulle, traffic is bad, will check-in still be open?" Hestia confirms in German, keeps the room available, and sends the late-arrival code.
✓Booking held · DEA Japanese guest calls at 3 AM your time. None of your receptionists speak Japanese. Besides, they're all asleep. Hestia speaks Japanese, reads Mews in real time, proposes the superior room and closes the sale. €640 you'd otherwise have lost.
✓+ €640 booked · JAOur team handles the entire setup.
In ancient Greece, Hestia kept the hearth alive while the city slept.
Goddess of the hearth, she embodied constant presence. The flame that never goes out, at the centre of every home, every gathering place. While families rested, she watched. When travellers arrived late at night, she welcomed them in.
Today, your front desk needs that same presence. A voice available at any hour. A presence that doesn't waver at 3 AM. A greeting that comes in the guest's own language, even in the middle of the night. A silent keeper of the hearth — so your team can finally breathe.
Book a demo call and see how Hestia could transform your daily operations.